Advisory Systems Engineer NYC

Who Youll Work With

When you join Arista as part of the Sales Engineering team youre not just stepping into a role; youre becoming part of a team of industry experts and technical leaders. Typically reporting to the Regional Engineering Manager youll be working alongside some of the most skilled field engineers in the industry. Our team prides itself on not just understanding the technology but also the business impact and aligning our solutions with the larger goals of our clients. Join a global team redefining the role of services in post-sales success. Work directly with the worlds most innovative network operators. Be at the forefront of software-driven networking and automation.

What Youll Do

As an Advisory Systems Engineer (ASE) you are positioned to sell Arista products in established large Marquee accounts or Regional Big Bet accounts in an advisory capacity. Additionally you are a strategic technical advisor and customer success catalyst for these accounts. You drive Aristas Day 2 lifecycle adoption by guiding customers on operational optimization automation maturity and business value realization from their Arista investments. You are not the implementer but a trusted advisor linking technical health to revenue outcomes.

Your accounts remain stable you build deep long-term relationships and are credited in SFDC for revenue influence.

1) Customer Advisory (Primary)

• Proactively reach out to the customer to position Arista products in DC Campus Routing AI CV etc in order to expand account footprint. 
• Provide Technical assistance on new opportunities including Proof of Concept testing at Arista and in customers labs
• Ensure the customer is performing operational health checks compliance reviews and automation maturity assessments.

2) Automation & Optimization

•  Assist in deploying and integrating CloudVision APIs and automation toolsets.
• Support customers in implementing workflows for monitoring telemetry and provisioning.
• Identify opportunities for continuous improvement in customer environments using Aristas open programmable platforms.

3) Technical Knowledge Leadership

• Ensure the customer is deploying a Modern Operating model and they are reducing their TCO for running their infrastructure.
• Deliver strategic and advanced technical workshops (automation CI/CD CloudVision AVD).
• Identify training needs and provide guidance on training certification and skill uplift of customer teams.
• Produce business-oriented documentation: success runbooks solution blueprints. adoption roadmaps and optimization reports.

 4) Escalation & Collaboration

•  Primary account team contact for Customers Operations team supporting QBRs (quarterly business review) QoRs and feedback loops
• Act as a technical liaison between customers Arista TAC and engineering but focus on proactive solutions.
• Coordinate with SEs (strategy/pre-sales) and PS (execution) teams to ensure end-to-end customer lifecycle coverage.
• Evangelize Arista PS and match customer requirements to PS deliverables

Key Success Metrics

• Direct contribution to the sales pipeline e.g. upselling expanding support (tracked via SFDC association)
•  Increased adoption of Arista technologies (Day 2 feature usage)
•  Time-to-deployment and feature portfolio adoption
• Customer satisfaction (CSAT/NPS)
• Documented value realization (ROI/TCO improvements automation gains)

Qualifications :

• 5 years of experience in customer-facing technical roles (network consulting customer success solution architecture etc.)
• Expertise in L2/L3 networking routing (OSPF BGP EVPN VXLAN) and automation ecosystems (EOS CloudVision Ansible Terraform Python)
• Strong familiarity with RADIUS/802.1x/EAPOL
• NAC client posturing access policies dynamic VLAN x509 certificates and PKI a plus
• Power-over-Ethernet (PoE) classification and power budgeting
• Basic familiarity with IP Telephony and WAP requirements
• Strong consultative and business acumen; experience linking technical outcomes to revenue growth
• Excellent communication stakeholder management and advisory skills
•  Arista ACE certification (or willingness to obtain within the first 90 days).
• Background in customer facing consultative roles including professional services or customer success engineering preferred
• Knowledge and understanding of data center cloud campus or routing environments.
• Local/Regional candidates only

Additional Information :

Compensation Information:
The new hire base pay for this role has a salary range of $119000 to $180000.

Arista offers different pay ranges based on work location so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors including skills qualifications relevant experience and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Aristas Sales Incentive Plan which pays commissions calculated as a percentage of eligible -based employees are also entitled to benefits including medical dental vision wellbeing tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location

Arista Networks is an equal opportunity employer.  Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race color religion sex sexual orientation gender identity national origin or any other factor determined to be unlawful under applicable federal state or law law.  All your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Full-time