Quality Lead

Role Overview

• Develop and implement the clients quality management plan processes and procedures tailored to delivering the required standard of quality for the project. This includes setting up quality benchmarks and defining acceptance criteria.
• Ensure that quality plans Inspection and Test Plans (ITPs) construction plans and material/technical submittals meet the required standards before construction begins.
• Oversee quality compliance for all construction MEP and IT systems

• Maintain clear and effective communication channels with the main contractor and client to ensure alignment on quality expectations. Facilitate regular meetings to discuss quality objectives and progress.
• Oversee the selection and management of subcontractors and suppliers to ensure they understand and commit to quality standards. Support pre-construction meetings to align on quality requirements.
• Plan and oversee all off site Quality inspections such as FATs

• Conduct thorough work package quality risk assessments to identify potential quality-related conjunction with key stakeholders develop and implement mitigation strategies to address these risks before construction starts. Regularly update the risk register and communicate risks to relevant stakeholders.
• Lead quality risk management workshops with the project team to effectively manage the quality risks for packages of work.
• Identify and mitigate quality risks across the project

• Continuous support and guidance to contractors and subcontractors on quality standards and best practices. Develop and deliver training programs to ensure all parties are knowledgeable about quality requirements and procedures.

• Liaise with quality management colleagues and the construction team to ensure an adequate level of inspections is taking place to comply with quality standards specifications and ITPs. Document findings and follow up on corrective actions.
• Oversee the samples benchmarks and first in kind installations to ensure compliance with the required quality standards.
• Progressively identify and address defects or issues throughout the construction phase ensuring timely resolution.

• Maintain ongoing communication with the main contractor and client to address any quality issues that arise. Attend necessary meetings and workshops to discuss quality-related matters.

• Ensure all construction activities comply with relevant regulations and standards.
• Lead by example in using relevant digital platforms to conduct inspections manage construction issues and handle Non-Conformance Reports (NCRs).

• Prepare detailed quality reports for the client highlighting any issues or data trends.
• Ensure relevant stakeholders keep comprehensive records of all inspections audits and quality-related activities.
• Prepare quality knowledge shares based on site findings to be used as notifications to the wider business.

• Represent the clients interests in all quality-related matters ensuring their expectations are met.
• Promptly address any quality concerns raised by the client and ensure satisfactory resolutions.
• Ensure all commissioning documentation including test certificates and operation manuals is complete and handed over to the client.

• Final Inspections: Attend final inspections to ensure all work meets the required quality standards before handover.
• Snagging: Identify and rectify any remaining defects or issues.

• Ensure all necessary documentation including quality reports and compliance certificates is prepared and handed over to the client.

• Prepare comprehensive final quality reports summarising the quality management activities and outcomes.
• Monitor the completion and submission of documentation and records prior to being issued to the client for future reference.
• Ensure all commissioning documentation including test certificates and operation manuals is complete and handed over to the client.

Candidate Profile

• Membership or working towards professional membership of a relevant construction or quality body i.e. ICWCI CQI or similar.
• Candidates must possess a degree-level education or higher.

• Previous experience in a quality-related role on a large-scale datacentre projects.
• Proven experience in managing teams and building strong client relationships.
• Familiarity with relevant industry standards codes and regulations.
• Excellent organisational and communication skills.
• Ability to work effectively in a site-based role and manage multiple tasks simultaneously.
• Proficiency in QA/QC software and digital tools.
• Certification in QA/QC management (e.g. ISO 9001)

• Recognised as a client-focused positive collaborator who shares knowledge freely and offers support to their peers and seniors.
• Recognised as a team player with a strong willingness to learn
• Demonstrates a positive and proactive approach to the role and will be committed to delivering customer service excellence with good commercial results

Benefits

• Hybrid Working - Working patterns to support your work-life balance.
• Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.
• Personal Development - A continuous learning and development programme including established APC and in-house mentoring schemes.
• Additional Benefits - We offer a wide range of benefits including professional membership subscriptions.
• Exceptional Exposure - Youll have the opportunity to work on diverse projects across different sectors and regions.
• Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities.