Junior Payments & Fraud Analyst
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Lets start with the role
As a Junior Payments and Fraud Analyst you will be responsible for monitoring and analyzing transactions related to payments and detecting fraudulent activities. Your primary objective will be to ensure the integrity and security of financial transactions while optimizing payment processes for efficiency customer satisfaction and compliance with regulatory requirements. This role is crucial to maintaining the trustworthiness of our operations and delivering exceptional service to our customers.
As a Junior Payments & Fraud Analyst you will:
- Monitor and analyze payment transactions to identify potential fraudulent activity;
- Report on and analyze payment and fraud-related issues;
- Utilize fraud detection tools and techniques to identify suspicious patterns or behaviors and promptly investigate and escalate potential fraud incidents;
- Conduct risk assessments on payment transactions and implement strategies to mitigate risks associated with fraudulent activity;
- Manage payment processing operations including processing payments reconciling accounts and ensuring compliance with regulatory requirements and industry standards;
- Investigate payment-related discrepancies chargebacks and disputes working collaboratively with internal teams and external stakeholders to resolve issues efficiently;
- Communicate findings and recommendations to team leaders;
- Work closely with the Customer Service teams to address payment-related issues and resolve customer inquiries in a timely manner;
- Stay up to date on regulatory requirements and industry best practices related to payments and fraud prevention ensuring compliance with relevant regulations and guidelines;
- Monitor systems and automation performance;
- Liaise with external payment service providers and financial institutions to optimize payment processes and mitigate risks;
- Collaborate with Technology teams to continuously improve existing processes.
What youll bring:
- Relevant experience acting as Payments & Fraud Analyst
- Higher education degree in Engineering Economics Technology or related fields;
- Ability to collect data establish facts and draw valid conclusions;
- Excellent attention to detail and strong problem-solving abilities;
- Familiarity with Anti-Money Laundering and Know Your Customer principles;
- Excellent organizational and communication skills;
- Proficiency in Microsoft Office/Google Suite;
- Flexibility to work based on business needs including morning and evening shifts weekends and holidays;
- Good verbal and written communication skills in English;
- Proven experience in payment processing or fraud detection preferably within the online gaming/betting industry;
- Good knowledge of sportsbook & casino products;
- Experience with Data tools such as Power BI Looker Studio etc.
Kaizen Gaming Perks
- A buddy will support you with your onboarding
- Competitive pay & bonus scheme
- Private health insurance for you and your family
- Monthly meal allowance
- Developmental 360 feedback framework
- Unlimited access to Udemy & continuous training
#LI-Hybrid
#LI-AR1
Required Experience:
Junior IC
Key Skills
- Microsoft Office
- Risk Management
- Financial Services
- Customer Service
- Fraud
- Root cause Analysis
- Law Enforcement
- Banking
- Analysis Skills
- Authentication
- Qualitative Research Interviewing
- ACH
About Company
Welcome to Kaizen Gaming, the leading GameTech company in Greece and one of the fastest-growing in Europe. Check out our History, Brands, and Open Positions.
