Position Overview

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Program Management Manager within PNCs Technology organization you will be based in Pittsburgh PA or Dallas TX.

The Program Management Manager serves as a senior leadership role within the C&IB and AMG organization providing strategic direction and oversight for complex crossfunctional programs aligned to enterprise priorities. This role manages two System Directors supporting the technology vertical from the PMO ensuring consistent disciplined execution across platforms business units and distribution channels.

This role will be responsible for leading a team of Program Managers driving program excellence strengthening governance and ensuring delivery of intended business outcomes. Success in this role requires strong people leadership financial acumen crossfunctional collaboration and a deep commitment to customer focus and risk management.

Key Responsibilities:

Program & Portfolio Leadership
Lead endtoend planning execution and governance of organizational programs aligned to corporate strategiesregardless of program size or complexity.
Oversee program roadmaps milestones dependencies and delivery outcomes to ensure alignment with strategic objectives.
Monitor program effectiveness identify performance gaps and implement enhancements to drive improved business results.
Ensure consistent execution practices across the portfolio while fostering a culture of accountability and transparency.

Financial Oversight & Governance
Provide oversight of program budgets funding allocations and financial reporting ensuring effective fiscal management aligned with approved governance standards.
Ensure compliance with enterprise governance frameworks risk protocols and control requirements.
Proactively identify and mitigate delivery financial operational and regulatory risks across programs.

People Leadership & Development
Lead coach and develop Program Managers and System Directors to build a highperformance inclusive and accountable team culture.
Support career development succession planning and capability building within the PMO organization.
Set clear expectations provide continuous feedback and model strong leadership behaviors.

Stakeholder & Partner Engagement
Build and maintain strong relationships with internal stakeholders senior business and technology leaders and service partner leadership.
Ensure seamless consistent delivery across platforms business units and distribution channels.
Serve as a trusted advisor to executive leadership providing insights on program health strategic tradeoffs and delivery implications.
Collaborate with external vendors and service partners to ensure alignment and execution quality.

Continuous Improvement
Evaluate and refine program management tools methodologies and performance metrics to drive operational excellence.
Leverage lessons learned best practices and datadriven insights to strengthen future program outcomes.
Champion continuous improvement initiatives across the PMO to optimize delivery efficiency and effectiveness.

Preferred Qualifications:

Experience leading programs within financial services or other highly regulated industries.
Program or project management certifications such as PMP PgMP SAFe or equivalent.
Proven experience collaborating with external vendors and service partner organizations.
Strong executivelevel communication presentation and stakeholdermanagement skills.
Demonstrated expertise in program leadership crossfunctional delivery governance budgeting risk management and strategic alignment.
Strong customerfocused mindset with disciplined execution and enterpriselevel decisionmaking.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages and leads program managers to ensure success in the execution of organizational programs in support of corporate strategy. No requirement for program size.
• Manages and assesses the general and detailed planning stages of organizational programs; participates in the development of strategies to ensure projects achieve overall program goals.
• Oversight and reporting for the overall program budget while working to ensure success of the program.
• Monitors and evaluates the implementation and effectiveness of the programs and recommends enhancements based on results.
• Coaches and develops program managers. Retains and grows relationships with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability Client Counseling Decision Making Financial Services Industry Leadership Program Management Results-Oriented Stakeholder Management Strategic Planning

Competencies

Accuracy and Attention to Detail Analytical Thinking Managing Multiple Priorities Organizational Change Management Organizational Leadership Problem Solving Program Management (M0260) Project Management

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree PhD or certifications is desirable. Industry experience is typically 8 years. At least 5 years of prior management experience is typically lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

Disability Accommodations Statement

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.