Case Management Team Leader

My Guardian

Job Location:

Sydney Olympic Park - Australia

Yearly Salary: $ 100000 - 110000

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

At My Guardian we are committed to empowering individuals and families to live safely independently and with dignity. We provide high-quality person-centred case management services that make a real difference in peoples lives. Our work is built on compassion integrity accountability and collaboration.

As we continue to grow we are seeking an inspiring and driven Case Management Team Leader to guide our team of dedicated Case Managers and strengthen the impact of our services.

About the Role

This is more than a leadership role its an opportunity to shape practice mentor professionals and ensure outstanding outcomes for clients.

As a Case Management Team Leader you will:

Lead supervise and support a team of Case Managers to deliver exceptional client-centred services
Provide guidance on complex cases risk management and crisis response
Ensure compliance with funding regulatory and organisational standards
Monitor performance manage caseload distribution and drive continuous improvement
Facilitate reflective practice case reviews and team development sessions
Collaborate with internal stakeholders and external partners to enhance service outcomes
Contribute to strategic planning and service innovation

You will play a pivotal role in maintaining quality fostering professional growth and ensuring every client receives consistent ethical and high-standard support.

What Were Looking For

We are seeking a confident and compassionate leader who combines operational strength with a genuine passion for helping others.

Skills and Experience:

Bachelors degree in Social Work Human Services Psychology or a related field is highly regarded
Demonstrated experience in case management or community services is a plus
Demonstrated leadership or supervisory experience
Strong knowledge of person-centred trauma-informed and strengths-based practice
Excellent communication organisational and decision-making skills
Ability to manage competing priorities in a dynamic environment
Exceptional time management and organisation

Why Join My Guardian

Be part of a purpose-driven organisation making measurable community impact
Lead a supportive and passionate team
Competitive salary package
Ongoing professional development and leadership growth opportunities
A workplace culture that values integrity respect and collaboration
Enjoy free access to an onsite gym
Fun Friday afternoon drink and nibbles provided