Information Desk Clerk

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profile Job Location:

Springfield, VT - USA

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description:

The Information Desk Clerk at Au Natural Organics serves as the initial point of contact for customers visitors and partners at our organic care company. This role involves providing accurate product information handling inquiries and ensuring a professional front desk environment that aligns with our brands values of natural wellness and sustainability.

Key Responsibilities:

  • Greet and assist customers vendors and visitors in a friendly and professional manner
  • Provide detailed information about organic products ingredients and company services
  • Answer and direct phone calls emails and in-person inquiries
  • Manage appointment scheduling and product consultation bookings
  • Maintain updated knowledge of all organic skincare haircare and wellness products
  • Handle basic customer complaints or refer issues to the appropriate department
  • Maintain cleanliness and organization of the information desk area
  • Assist with product displays brochures and promotional materials
  • Support sales team with customer follow-ups and documentation
  • Perform basic administrative duties (filing data entry record keeping)

Required Qualifications:

  • High school diploma or equivalent
  • Previous experience in customer service front desk or receptionist roles
  • Strong communication and interpersonal skills
  • Basic computer skills (MS Office email systems CRM software)
  • Interest or knowledge in organic natural or eco-friendly products
  • Professional appearance and positive attitude

If you are passionate about natural products enjoy providing exceptional customer service and possess the necessary qualifications we invite you to join our team at Au Natural Organics as an Information Desk Clerk.

Job Description:The Information Desk Clerk at Au Natural Organics serves as the initial point of contact for customers visitors and partners at our organic care company. This role involves providing accurate product information handling inquiries and ensuring a professional front desk environment th...
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Key Skills

  • Customer Service
  • Communication skills
  • Basic Math
  • Cashiering
  • Computer Skills
  • Math
  • Retail Sales
  • 10 Key Calculator
  • Copywriting
  • Cash Handling
  • Planograms
  • Stocking