Representative-Patient Finance

Representative-Patient Finance

Job Code 22117

Job Family PT FINANCE

Job Summary

Research and resolve accounts that are in a credit balance status. Research and resolve all refund requests. Post refunds and recoupments. Identify and provide communication and education on trends identified on the credit balance report. Demonstrate understanding of the revenue cycle and the responsibility and goals of each area and how they impact the revenue cycle. Perform other duties as assigned.

Job Responsibilities

Job Responsibilities

Research and resolve all refund requests.

Research and resolve accounts that are in a credit balance status.

Maintain knowledge of Business Office policies and procedures.

Complete assigned goals.

Specifications

Experience

Description Minimum Required Preferred/Desired

Minimum of one year experience in a healthcare setting

Education

Description Minimum Required Preferred/Desired

High school diploma or equivalent

Training

Description Minimum Required Preferred/Desired

Special Skills

Description Minimum Required Preferred/Desired

Detail oriented analytical and ability to problem solve. Excellent written and oral communication skills. Working knowledge of Microsoft Word and Excel or equivalent.

Licensure

Description Minimum Required Preferred/Desired

Reporting Relationships

Does this position formally supervise employees If set to YES then this position has the authority (delegated) to hire terminate discipline promote or effectively recommend such to manager.

Reporting Relationships

No

Work Environment

Functional Demands

Label Short Description Full Description

Sedentary Very light energy levelLift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart

Light Moderate energy levelLift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed stretcher)

Medium High energy level Lift and carry 40-50lbs. Push/pull /lbs. (Patient on bed stretcher) Lateral transfer 150-200lbs. (ie. Patient)

Heavy Very high energy levelLift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed stretcher). Lateral transfer or max assist sit to stand transfer.

Functional Demands Rating

Light

Activity Level Throughout Workday

Physical Activity Requirements - Sitting

Occasional

Physical Activity Requirements - Standing

Occasional

Physical Activity Requirements - Walking

Occasional

Physical Activity Requirements - Climbing (e.g. stairs or ladders)

Occasional

Physical Activity Requirements - Carry objects

Occasional

Physical Activity Requirements - Push/Pull

Occasional

Physical Activity Requirements - Twisting

Occasional

Physical Activity Requirements - Bending

Occasional

Physical Activity Requirements - Reaching Forward

Occasional

Physical Activity Requirements - Reaching Overhead

Occasional

Physical Activity Requirements - Squat/Kneel/Crawl

Occasional

Physical Activity Requirements - Wrist position deviation

Occasional

Physical Activity Requirements - Pinching/fine motor activities

Occasional

Physical Activity Requirements - Keyboard use/repetitive motion

Continuous

Physical Activity Requirements - Taste or smell

Physical Activity Requirements - Talk or hear

Continuous

Sensory Requirements

Color Discrimination Near Vision Far Vision Depth Perception Hearing

Accurate Accurate Minimal Minimal

Environmental Requirements - Blood-Borne Pathogens

Not Anticipated

Environmental Requirements - Chemical

Not Anticipated

Environmental Requirements - Airborne Communicable Diseases

Not Anticipated

Environmental Requirements - Extreme Temperatures

Not Anticipated

Environmental Requirements - Radiation

Not Anticipated

Environmental Requirements - Uneven Surfaces or Elevations

Not Anticipated

Environmental Requirements - Extreme Noise Levels

Not Anticipated

Environmental Requirements - Dust/Particular Matter

Not Anticipated

Environmental Requirements - Other