Location: IN - Bangalore 24/7 Job-ID: 216550 Contract type: Standard Business Unit: IT Consulting
Life on the Team
As the Delivery Director Datacenter & Cloud you will be at the heart of our global IT infrastructure strategy leading a talented team of cloud datacenter and platform specialists. You will work closely with the Technology Office Cybersecurity and product teams to shape the future of our cloud first landscape. Your team will look to you for clear direction leadership and coaching as we navigate emerging technologies and evolving business needs.
You will own the technical relationship with senior stakeholders translating complex concepts into business value and ensuring our cloud and datacenter services deliver exceptional outcomes stability and security. You will foster an environment of continuous improvement high performance and integritywhere teams are empowered aligned and driven by customer-centric delivery.
What youll do
Strategy & Architecture
- Develop and implement a forward-looking datacenter and cloud strategy aligned with business needs.
- Define and maintain a 3-year roadmap for cloud and datacenter adoption investment and optimisation.
- Identify new services and ensure service catalogue accuracy including lifecycle management (refresh or retire).
Governance Standards & Policies
- Establish standards policies and procedures for design build test implementation and operational use.
- Guide product teams and provide oversight on SaaS adoption and governance.
Delivery Leadership
- Sponsor and drive execution of initiatives ensuring delivery to expected time cost and quality.
- Enable and push forward adoption of DevSecOps principles and agile ways of working.
- Guide project teams through planning design build test implement and early-life support phases.
Operations & Service Management
- Ensure the owned services operate at expected SLAs performance security and cost benchmarks.
- Collaborate with release & change management to ensure zero unplanned outages.
- Lead incident problem and event management to minimise service disruptions within the area of responsibility.
- Manage third-party providers for delivery contractual compliance and value for money.
- Monitor optimise and report on performance and capacity.
- Drive cloud utilisation optimisation and responsible adoption across the enterprise.
- Ensure robust asset and configuration management.
- Promote knowledge capture and sharing across teams.
Security & Compliance
- Partner with Cybersecurity to protect cloud and datacenter platforms from threats.
- Ensure adherence to regulatory and industry standards (GDPR ISO 27xxx NIST PCI DSS).
Leadership Responsibilities
- Provide leadership coaching and development to a team of specialists across a matrix organisation.
- Own the business interface building credibility with senior stakeholders.
- Drive clear consistent communication across the department.
- Ensure alignment with the design authority and IT operating model.
- Uphold high standards of ethics regulatory compliance and customer service excellence.
- Demonstrate resilience priority-setting organisational excellence and problem-solving capability.
What youll need
Technical Skills & Experience
- Strong understanding of IT operating models.
- Proven experience with ITIL SAFe DevSecOps and related frameworks.
- Expertise with operational tooling such as ITSM monitoring AIOps and alerting systems
- Deep understanding of:
- Cloud concepts (XaaS private vs public cloud)
- Cloud architectures (IaaS PaaS SaaS)
- Cloud platforms (AWS Azure GCP)
- Knowledge of regulatory and compliance standards are an added benefit.
- GDPR ISO 27xxx series NIST SP 800-144 PCI DSS etc.
- Experience leading hybrid cloud and datacenter environments at scale.
Leadership Skills
- Ability to lead teams with clarity direction and purpose.
- Strong stakeholder management and executive communication skillstranslating technology into business language.
- Experience managing budgets or P&L contributions.
- Ability to drive urgency decision-making and customer-centric delivery.
- Strength in coaching mentoring and developing high-performing teams.
- Excellent organisational priority-setting and process management abilities.
- Demonstrated perseverance resilience and problem-solving skills.
About us With over 20000 employees across the globe we work at the heart of digitisation advising organisations on IT strategy implementing the most appropriate technology and helping our customers to source transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the worlds greatest organisations driving digital transformation and enabling people and their businesses.
Required Experience:
Director
Location: IN - Bangalore 24/7 Job-ID: 216550 Contract type: Standard Business Unit: IT ConsultingLife on the TeamAs the Delivery Director Datacenter & Cloud you will be at the heart of our global IT infrastructure strategy leading a talented team of cloud datacenter and platform specialists. You...
Location: IN - Bangalore 24/7 Job-ID: 216550 Contract type: Standard Business Unit: IT Consulting
Life on the Team
As the Delivery Director Datacenter & Cloud you will be at the heart of our global IT infrastructure strategy leading a talented team of cloud datacenter and platform specialists. You will work closely with the Technology Office Cybersecurity and product teams to shape the future of our cloud first landscape. Your team will look to you for clear direction leadership and coaching as we navigate emerging technologies and evolving business needs.
You will own the technical relationship with senior stakeholders translating complex concepts into business value and ensuring our cloud and datacenter services deliver exceptional outcomes stability and security. You will foster an environment of continuous improvement high performance and integritywhere teams are empowered aligned and driven by customer-centric delivery.
What youll do
Strategy & Architecture
- Develop and implement a forward-looking datacenter and cloud strategy aligned with business needs.
- Define and maintain a 3-year roadmap for cloud and datacenter adoption investment and optimisation.
- Identify new services and ensure service catalogue accuracy including lifecycle management (refresh or retire).
Governance Standards & Policies
- Establish standards policies and procedures for design build test implementation and operational use.
- Guide product teams and provide oversight on SaaS adoption and governance.
Delivery Leadership
- Sponsor and drive execution of initiatives ensuring delivery to expected time cost and quality.
- Enable and push forward adoption of DevSecOps principles and agile ways of working.
- Guide project teams through planning design build test implement and early-life support phases.
Operations & Service Management
- Ensure the owned services operate at expected SLAs performance security and cost benchmarks.
- Collaborate with release & change management to ensure zero unplanned outages.
- Lead incident problem and event management to minimise service disruptions within the area of responsibility.
- Manage third-party providers for delivery contractual compliance and value for money.
- Monitor optimise and report on performance and capacity.
- Drive cloud utilisation optimisation and responsible adoption across the enterprise.
- Ensure robust asset and configuration management.
- Promote knowledge capture and sharing across teams.
Security & Compliance
- Partner with Cybersecurity to protect cloud and datacenter platforms from threats.
- Ensure adherence to regulatory and industry standards (GDPR ISO 27xxx NIST PCI DSS).
Leadership Responsibilities
- Provide leadership coaching and development to a team of specialists across a matrix organisation.
- Own the business interface building credibility with senior stakeholders.
- Drive clear consistent communication across the department.
- Ensure alignment with the design authority and IT operating model.
- Uphold high standards of ethics regulatory compliance and customer service excellence.
- Demonstrate resilience priority-setting organisational excellence and problem-solving capability.
What youll need
Technical Skills & Experience
- Strong understanding of IT operating models.
- Proven experience with ITIL SAFe DevSecOps and related frameworks.
- Expertise with operational tooling such as ITSM monitoring AIOps and alerting systems
- Deep understanding of:
- Cloud concepts (XaaS private vs public cloud)
- Cloud architectures (IaaS PaaS SaaS)
- Cloud platforms (AWS Azure GCP)
- Knowledge of regulatory and compliance standards are an added benefit.
- GDPR ISO 27xxx series NIST SP 800-144 PCI DSS etc.
- Experience leading hybrid cloud and datacenter environments at scale.
Leadership Skills
- Ability to lead teams with clarity direction and purpose.
- Strong stakeholder management and executive communication skillstranslating technology into business language.
- Experience managing budgets or P&L contributions.
- Ability to drive urgency decision-making and customer-centric delivery.
- Strength in coaching mentoring and developing high-performing teams.
- Excellent organisational priority-setting and process management abilities.
- Demonstrated perseverance resilience and problem-solving skills.
About us With over 20000 employees across the globe we work at the heart of digitisation advising organisations on IT strategy implementing the most appropriate technology and helping our customers to source transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the worlds greatest organisations driving digital transformation and enabling people and their businesses.
Required Experience:
Director
View more
View less