St. Mary Medical Center a member of Trinity Health Mid-Atlantic is looking for a Patient Access Rep to join our ED team!
Shift: Pool/PRN Per department needs evenings weekends and holiday requirements.
Job Description Summary:
The primary function of the position is to greet pre-register and/or register patients in a courteous and professional manner verify insurance benefits and check for the necessity of pre-certification authorization and referral. Perform medical necessity checks where needed. Secure patient signatures for required hospital forms and collection of patients financial responsibility when required. The position is also responsible for providing professional quality customer service timely resolution to customer problems and coordination of services to all customers. The position functions to communicate revenue cycle related issues to patients physicians physician office staff and other hospital colleagues. This position rotates into various areas of patient access and may work a variety of shifts.
The PAR I performs outpatient emergency room and / or inpatient registration functions. Provides general information to hospital colleagues patients and families and ensures that patients meet financial requirements. Obtains accurate patient demographic and insurance information to provide timely submission of all encounters as well as provides excellent patient focused customer service. Communicates effectively to service delivery areas to maximize patient flow and customer service.
Verifies insurance benefits and checks for the necessity of pre-certification authorization and referral.
Performs medical necessity checks where needed.
Secures patient signatures for required hospital forms and collection of patients financial responsibility when required.
Is responsible for providing professional quality customer service timely resolution to customer problems and coordination of services to all customers.
Functions to communicate revenue cycle related issues to patients physicians physician office staff and other hospital colleagues.
Rotates into various areas of Patient Access and may work a variety of shifts.
Requirements:
HS diploma or equivalency
Associate degree (Preferred)
Minimum one (1) year experience in insurance verification and medical office/hospital customer service
We offer a competitive salary and comprehensive benefits including:
Retirement Savings Program
Free Parking
And more!
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more