Account Director – B2B Technology

Key Responsibilities

• Own end-to-end account leadership across strategic alignment planning delivery financial management and client experience.
• Serve as the senior day-to-day client partner bringing consultative thinking and business judgment to every engagement.
• Act as the strategic integrator across disciplinesensuring all campaigns and programs clearly answer the clients business ask with a coherent client-aligned point of view.
• Partner with media and strategy specialists to translate client objectives into cohesive programs that balance ambition feasibility and speed.
• Ensure recommendations consistently articulate the why not just the what particularly in fast-moving or ambiguous situations.
• Lead cross-functional pod teams while personally stepping into delivery where needed to maintain quality and pace.
• Drive media-centric programs (OOH-led with supporting paid digital) from brief through execution.
• Make fast informed decisions to unblock teams manage tradeoffs and meet aggressive SLAs.
• Own account financials including forecasting scope control profitability and revenue health.
• Identify frame and help convert organic growth opportunities grounded in client needs and performance realities.

• Tight deadlines and frequent deliverables are the norm.
• Teams are lean; leaders are expected to operate close to the work.
• Agency processes are evolving and require adaptability.
• Clients expect responsiveness clarity and strategic judgment.
• Strategy must be evident in executionnot just in presentations.

• Lead and develop a small cross-functional pod team.
• Provide clear direction prioritization and decision frameworks.
• Coach team members on strategic thinking delivery discipline and client judgment.
• Support team growth performance and retention in a demanding environment.

Skills Knowledge and Expertise

• 10 years in advertising or media-centric agencies with experience leading fast-paced delivery-intensive accounts.
• Strong paid media background with meaningful exposure to OOH-led programs.
• Demonstrated ability to operate in high-pressure high-expectation client environments.
• Strategic judgment and media fluencyable to pressure-test plans and sharpen POVs without personally authoring all strategy.
• Strong prioritization decision-making and organizational skills.
• Experience owning account P&L forecasting and profitability.
• Bias toward action and comfort working with imperfect inputs.

• Client trust built through consistent reliable delivery.
• Programs consistently meet aggressive SLAs.
• Clear client-aligned POVs present in recommendations and conversations.
• Pod teams are supported developing and operating with focus and accountability.
• Organic growth opportunities are identified and progressed.
• Client satisfaction scores of 8.5 or higher.
• Account financials are stable predictable and growing.

• Gravity Global is committed to developing the next generation of leaders through hands-on experience and mentorship
• Annual performance reviews are focused on clear career progression and skill development
• There will be opportunities to expand your client portfolio take on greater responsibility and grow your impact across the organization

• PST or MST preferred.
• Up to 20% travel.
• Availability outside traditional business hours required due to global client needs.

What We Offer

• Competitive Reward & Pay we recognise and value your contribution with fair and competitive rewards aligned to local market practices designed to celebrate excellence and support long-term success.
• Career Growth & Development we believe development is ongoing not annual. Through our Continuous Performance Management (CPM) process which includes regular feedback and coaching we help you refine your skills celebrate your achievements and plan for future success enabling you to reach your full potential.
• Collaboration be part of a cross-functional global team that values sharing insights ideas and best practices to drive collective success.
• Professional Development we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence.
• Work-Life Balance while we expect dedication to client success we also value your wellbeing offering flexible working arrangements and plentiful paid time off.
• Community & Recognition we celebrate our people through social and team-building events recognise length of service and life milestones and appreciate individual contributions through our Gravity Gratitude kudos recognition programme.
• Family Support we understand family matters and our people benefit from family-friendly policies such as parental leave and access to wellbeing resources to help you balance work and family life.
• Purpose & Belonging we are committed to Environmental Social and Governance (ESG) principles fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing sustainability and culture.