Operations Process Manager (100)
Share
Job Location:
Zürich - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
The digital Food Hall for Hungry Everyday Ppl:)
Were not your average food company.
Future Kitchens is a digital Food Hall built for hungry everyday people - home to brands like SmashClub KNOCKOUT Pizza Project & more.
Our mission To reinvent how food delivery works by building delivery-only restaurant brands that people actually want to order from and helping local kitchens thrive as part of our growing partner network.
Were one of Switzerlands fastest-growing food startups - and were just getting started.
Tasks
As a Operations Process Manager you own and scale the digital backbone of Future Kitchens. You translate strategy into systems projects and processes that help us grow efficiently and you own them. From HubSpot to delivery platforms you make sure our tools data and digital channels work seamlessly for the team and our restaurant partners.
This is a hands-on role at the intersection of tech operations and growth. You manage projects end to end improve how we work digitally and ensure data quality across all systems.
What youll do:
- Lead the implementation configuration and continuous improvement of HubSpot across Sales Partner Success and Operations
- Design and optimize internal processes workflows and automations to increase efficiency
- Ensure all online restaurants menus prices and content are accurate and up to date across platforms such as Uber Eats Just Eat and our own Webshop
- You own the Pre-Onboarding Process for all new restaurant partners (setup of accounts at just Eat Uber Eats our internal tools setup of menus simple data entry)
- Prepare and maintain weekly payout statements and reports for restaurant partners
- Improve reporting tools and outputs for Partner Success Managers to better manage performance and quality
- This role is critical to making Future Kitchens scalable data driven and operationally excellent.
Requirements
- Proven experience implementing and working with CRM systems ideally HubSpot and AI Tools such as Claude AI
- Experience managing multiple projects in parallel with clear structure and ownership
- High attention to detail especially when managing menus prices and partner payouts
- Hands-on mindset with the ability to both plan and execute independently
- Strong communication skills in German and English French is a plus
- Tech-savvy and quick to learn new tools and platforms such as delivery apps CMS and reporting systems
- Structured reliable and process oriented with a strong sense of responsibilit
Benefits
- Competitive salary KPI-based bonus
- Stock options for top performers
- Full support with work permit administration
- Discounts across all Future Kitchens brands
- MondayFriday schedule
Key Skills
- Loan Processing
- Continuous Improvement
- Lean
- Management Experience
- Math
- Process Improvement
- Fair Housing Regulations
- Project Management
- Process Management
- Underwriting
- Leadership Experience
- Supervising Experience
About Company
Future Kitchens® is the rebellious child of a generation that wants food brands they can relate to more viscerally. Our mission is to be a delivery-only House of brands with an over-delivering mindset. A leader in the virtual restaurant revolution. An environment where local entrepren ... View more
