Support all parts functions including parts sales sourcing and ordering used parts; Inventory control
Develop and maintain customer relationships through front counter sales and shop parts sales
Pulling customer and branch parts orders processing parts credits and Core inspections
Sorting and binning incoming stock packing and labeling parts orders for shipment
Participate in parts related special projects and assignments call quality and performance initiatives as required Support and engagement in all Health and Safety related activities
Support in all Employee Experience Survey (ESS) and Net Promoter Score (NPS) activities
Other functions may include but are not limited to:
NEP sourcing of CAT and non-CAT parts
Hydraulic Hose building
Procurement of non-CAT parts
Managing backordered parts
Qualifications:
Journeyperson Parts Certification (Red Seal preferred) coupled with previous parts warehouse front counter sales experience and Caterpillar product knowledge
Knowledge in expanded mining is considered an asset
A high performance positive attitude and the ability to build and maintain respectful working relationships
Ability to deal with difficult situations and potentially unhappy customers
Capable of working with minimal supervision
Computer literacy with applicable software knowledge along with shop parts experience
Experience with SIS AIMS Antares SIMSi InfoCast Lawson M3 Landmark Smart Office M3 Sales Automation and the MS Office Package will be considered assets
Industry experience in the following areas would be considered strong assets to a successful candidacy: mining heavy construction and technology products
Important Details:
This position will be a 14x14 continuous shift
These roles will require travel to various sites to provide coverage for vacations and increased workloads
Candidate selection will be in compliance with the terms of the current collective agreement
Please note that any future shift changes that may occur will be made in accordance with the Terms & Conditions of the current Collective Agreement.
Union Membership: You are required to become a member of the Union associated with this position. This will be effective immediately and will result in union dues being deducted from your pay. The terms and conditions of your employment will be governed by the Collective Agreement.
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more