Senior Manager, Omnichannel Marketing and Customer Experience (CX), (Part-Time) Remote
Share
Job Location:
Deerfield, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
For further inquiries about this opportunity please contact our Talent Specialist Sri Balan at
Title: Senior Manager Omnichannel Marketing and Customer Experience (CX) (Part-Time) - Remote
Duration: 6 Months
Location: Remote
Duration: 6 Months
Location: Remote
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
Contract Details
Part-time: 15 20 hours per week
Part-time: 15 20 hours per week
Description:
Position Overview
The Senior Manager Omnichannel Marketing and Customer Experience (CX) will play a pivotal role in shaping and executing integrated marketing strategies driving brand growth and aligning cross-functional teams. This part-time role (15 20 hours per week for 6 months) is ideal for a marketing leader with deep experience in omnichannel strategy customer experience and marketing execution. The position will report to the Global Strategic Marketing Omnichannel Lead.
Position Overview
The Senior Manager Omnichannel Marketing and Customer Experience (CX) will play a pivotal role in shaping and executing integrated marketing strategies driving brand growth and aligning cross-functional teams. This part-time role (15 20 hours per week for 6 months) is ideal for a marketing leader with deep experience in omnichannel strategy customer experience and marketing execution. The position will report to the Global Strategic Marketing Omnichannel Lead.
Core Skills
Omnichannel Strategy & Customer Experience (CX): Proven ability to design and scale integrated marketing systems with a focus on frictionless customer experiences.
Strategic Leadership: Expertise in long-term planning data analysis and translating insights into actionable strategies that drive business growth.
Executive Communication: Exceptional written and verbal communication skills able to craft compelling narratives for executive audiences and other stakeholders.
Relationship Building: Strong interpersonal skills quickly establishing credibility and fostering collaboration across all levels and geographies.
Operational Excellence: Advanced project management and organizational skills focused on efficiency accountability and results.
Key Responsibilities
Serve as a strategic partner to the Global Strategic Marketing Omnichannel Lead managing priorities and ensuring alignment with business goals.
Lead the development and execution of omnichannel marketing initiatives including coordinating cross-functional Customer Experience (CX) pilot programs.
Execute omnichannel marketing strategic priorities and campaigns as defined by inbound Briefs from marketing teams around the world in collaboration with Vantive internal teams (e.g. IT Privacy Legal Regulatory Communications collaboration with Global Strategic Marketing) and external agency partners.
Act as a key point of contact for internal and external stakeholders on omnichannel marketing initiatives specifically Customer Experience (CX).
Track progress against marketing KPIs and milestones using project management platforms (e.g. Maestro).
Develop and refine executive communications presentations and updates for senior leadership.
Serve as a strategic partner to the Global Strategic Marketing Omnichannel Lead managing priorities and ensuring alignment with business goals.
Lead the development and execution of omnichannel marketing initiatives including coordinating cross-functional Customer Experience (CX) pilot programs.
Execute omnichannel marketing strategic priorities and campaigns as defined by inbound Briefs from marketing teams around the world in collaboration with Vantive internal teams (e.g. IT Privacy Legal Regulatory Communications collaboration with Global Strategic Marketing) and external agency partners.
Act as a key point of contact for internal and external stakeholders on omnichannel marketing initiatives specifically Customer Experience (CX).
Track progress against marketing KPIs and milestones using project management platforms (e.g. Maestro).
Develop and refine executive communications presentations and updates for senior leadership.
Qualifications
10 years in senior marketing brand leadership or commercial operations with a focus on omnichannel strategy and customer experience (CX).
Demonstrated success scaling global brands launching new categories and leading integrated marketing systems in fast-paced matrixed organizations.
Strong strategic analytical and project management skills.
Adaptable to using project management platforms such as .
Exceptional communication and interpersonal skills with proven ability to influence without authority.
Experience uniting creative sales product and operations teams around a clear point of view.
Bachelors degree in Mass Communication/Media Studies or related field.
10 years in senior marketing brand leadership or commercial operations with a focus on omnichannel strategy and customer experience (CX).
Demonstrated success scaling global brands launching new categories and leading integrated marketing systems in fast-paced matrixed organizations.
Strong strategic analytical and project management skills.
Adaptable to using project management platforms such as .
Exceptional communication and interpersonal skills with proven ability to influence without authority.
Experience uniting creative sales product and operations teams around a clear point of view.
Bachelors degree in Mass Communication/Media Studies or related field.
About us: DivIHN the IT Asset Performance Services organization provides Professional Consulting Custom Projects and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization Specialization and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race color religion (creed) gender gender expression age national origin (ancestry) disability marital status sexual orientation or military status.
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
