Rooms Controller
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Shangri-LaRasa Sentosa Singapore
At Shangri-La Group we are a heart-warming family. We share something powerful our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour as kin as family. We strive to be the preferred employer by providing great benefits tranquil and sincere working environment work-life balance and effort recognitions.
A mere 15 minutes from the city Shangri-LaRasa Sentosa Singaporeis the only beachfront resort in comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.
We are looking for aRooms Controller to join our team!
As aRooms Controller we rely on you to:
- Act as the main contact for Rooms Control to record guest information accurately and coordinate follow-up actions with guests and other departments
- Monitor and manage room inventory daily by collaborating with Front Office and Housekeeping teams to maintain availability and accuracy
- Assign rooms efficiently to support smooth daily operations and optimize guest satisfaction
- Communicate operational issues and guest feedback promptly to relevant teams to ensure timely resolution
- Prepare and maintain accurate documentation and filing related to room operations
- Assist with administrative tasks to support room operations workflow
- Support the supervision of Service Associates to maintain service standards and operational efficiency
We are looking for someone who:
- Apply strong understanding of Front Office and room operations to daily tasks
- Exhibit attention to detail and maintain a guest-focused approach in all activities
- Use interpersonal and communication skills to collaborate effectively with colleagues and guests
- Possess experience in a similar role within a hotel or resort environment
- Be familiar with OPMS and hotel room control processes to manage room inventory and assignments
If you are the right person what are you waiting for Click the apply button now!
Key Skills
- Aviation Safety
- Corporate Banking
- Front Office
- AC Maintenance
- Cosmetics
- Art
About Company
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