HEAD GUIDE
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Job Location:
Salary:
Experience Required:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
This well-known world famous long standing 5 star lodge is looking for HEAD GUIDE. with strong leadership
skills to be responsible for management co-ordination and supervision of all Field Guides from all Camps.
KEY COMPETENCIES
Managerial organisational and decision-making skills.
Excellent interpersonal skills.
Demonstrate attention to detail and be guest-and service-oriented.
Be a hard-working problem-solving multi-tasker.
Able to work independently and practice effective time management.
Be a proactive positive team player.
Be energetic and enthusiastic.
Strong work ethic ability to work long and flexible hours.
An empathetic appreciation of the needs of all MalaMala Game Reserve guests.
Demonstrate sound crisis and emergency management.
Excellent guest and staff conflict management.
Physically fit sober habits and in good health.
- DUTIES AND RESONSABILITIES
The Head Ranger will guide guests on average no less than 70% of the average ranger over the course of the year.
Ensure efficient and effective product delivery by all rangers as defined by the company.
Communicate daily with the General Manager regarding all MalaMala camp guest and staff matters daily operations staff issues vehicle issues and
any shared staff service requirements.
Foster a warm welcoming and relaxing atmosphere for all guests to maximise guest enjoyment.
Co-ordinate on-going training and unit standard maintenance of all rangers qualifications and certifications in conjunction with the Human Resources Manager and General Manager.
Assist in any emergency in the field or at any of the camps.
Work with the Operations Manager on all ranger performance matters safari policy implementation and standard operating procedures
As a senior member of staff the Head Ranger may be required to lead under these circumstances. This could include but is not limited to fires (in camp and/or in the field) medical emergencies passive and/or logistical support to the APU and active support of environmental activities.
Requirements
Matric
FGASA level 2 or higher
First Aid level 2 (Minimum)
Handle and use of a Manually Operated Rifle shotgun and Carbine for Business Purposes SAQA ID 123519
NDT registered
Lead trails qualification
Valid Advanced Rifle Handling qualification is essential
Minimum 5 years of Big 5 African Safari guiding experience.
Minimum 2 years of assistant head ranger or head ranger experience is essential
English literacy level: Must have an excellent command of the English language including reading writing and speaking.
Valid drivers licence and PrDP.
Computer literacy level: Use of Microsoft office (Word Excel and Outlook) internet
Benefits
Benefits
- Live in with meals
- On-suite accommodation serviced with wifi
- Staff gym and other amazing benefits
- Salary Market Related - D.O.E
Required Skills:
Proven experience in Camp / Ass. Lodge Manager or in a senior Lodge Management role within a luxury safari lodge Strong F&B background Strong leadership organisational and communications skills Strong guest relations and problem-solving abilities Ability to work under pressure in a remote setting High attention to detail and commitment to service excellence. Opera or Semper PMS experience advantageous
Company Industry
Airlines and Aviation / Aviation and Aerospace Component Manufacturing
Key Skills
- Attorney At Law
- Banking Operations
- Basic
- Drafting
- Jewellery
- Air Compressors
