Technical Implementation Analyst Professional Services Carmel IN Hybrid
RLDatix (RLD) is on a mission to help raise the standard of careeverywhere. Trusted by over 10000 healthcare organizations around the world our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2000 team members in making a difference in healthcareevery day.
Were searching for a Carmel IN based Technical Implementation Analyst to join our professional services team so that we can provide further support tocustomers of our Policy Stat product The Technical Implementation Analyst will lead technical implementation projects to ensure our Policy Stat customers are set up for success.
How Youll Spend Your Time
Act as both a trusted guide and project coordinator to assist clients in the software onboarding process
Lead integration process of Policy product in order to integrate with clients network
Assist to configure our SaaS environment to work seamlessly with the client environment
Deliver training via webinar to customers in order to ensure optimal efficient use of product
Advocate for clients needs to the product team to assist in process of finding a solution
What Kind of Things Were Most Interested in You Having
Experience managing multiple enterprise SaaS implementation projects simultaneously
Proven success communicating strategically with customers
In-depth knowledge of web-based applications
Ability to commute to Carmel IN a few days a week
Sincere interest in the success of our customers
A knack for working autonomously within a customer-focused environment
By enabling flexibility in how we work and prioritizing employee wellness we empower our team to do and be their best. Our benefits package includes health dental vision life disability insurance 401K paid time off and paid holidays.
RLDatix is an equal opportunity employer and our employment decisions are made without regard to race color religion age gender national origin disability handicap marital status or any other status or condition protected by Federal and/or State laws.
Salary offers are based on a wide range of factors including location relevant skills training experience education and where applicable licensure or certifications obtained. Market and organizational factors are also taken into consideration.
Required Experience:
IC
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and saf