Scrum Master

Role Purpose

Enable high-performing value-driven delivery teams by embedding agile principles establishing effective delivery rhythms and removing impediments that slow progress. Act as a servant leader and facilitator to ensure predictable execution continuous improvement and alignment with business priorities.

Key Responsibilities

1. Agile Delivery Facilitation

• Facilitate core agile ceremonies including sprint planning daily stand-ups backlog refinement sprint reviews and retrospectives

• Ensure sprint goals are clear achievable and aligned to product priorities

• Support teams in breaking down work into well-defined value-focused increments

• Track and improve delivery predictability flow and team velocity

2. Impediment Removal and Flow Optimisation

• Identify escalate and help resolve impediments that impact delivery timelines or quality

• Proactively manage cross-team dependencies and risks

• Promote transparency of blockers risks and trade-offs

• Encourage a culture of accountability and ownership within the team

3. Continuous Improvement and Agile Coaching

• Coach teams in agile principles frameworks and best practices

• Foster a culture of inspection and adaptation through effective retrospectives

• Drive improvements in planning accuracy estimation practices and delivery cadence

• Support the adoption of agile metrics and data-driven decision making

4. Stakeholder Collaboration and Alignment

• Partner closely with Product Owners and delivery leads to ensure backlog clarity and prioritisation

• Provide transparent reporting on progress risks and outcomes

• Facilitate alignment between technical teams and business stakeholders

• Support release planning and coordination across multiple teams when required

5. Governance and Delivery Standards

• Ensure adherence to agreed delivery processes quality standards and release discipline

• Promote best practices for documentation definition of ready and definition of done

• Support operational readiness by encouraging proper testing monitoring and handover practices

• Contribute to scaling agile practices across the organisation

Success Measures (KPIs)

Delivery Performance

• Sprint goal achievement rate

• Predictability of commitments versus delivery

• Reduction in unplanned work and carryover

Team Health and Maturity

• Improvement in team engagement and collaboration

• Increased autonomy and ownership within teams

• Measurable improvements identified and implemented through retrospectives

Flow and Quality

• Improved cycle time and lead time

• Stable velocity trends

• Reduction in defects linked to delivery process issues

Stakeholder Outcomes

• Clear visibility of delivery status and risks

• Positive feedback from Product Owners and business stakeholders

Qualifications :

Required Experience and Skills

• Proven experience facilitating agile delivery within software data or technology environments

• Strong understanding of agile frameworks such as Scrum and Kanban

• Experience managing cross-team dependencies and coordinating delivery across multiple workstreams

• Ability to coach teams and individuals in agile principles and continuous improvement

• Strong facilitation communication and conflict resolution skills

• Experience working with delivery metrics and agile reporting tools

Nice to Have

• Experience working in AI data or platform-based delivery environments

• Familiarity with DevOps practices and CI/CD pipelines

• Experience supporting scaled agile environments

Working Style

• Servant leader mindset with a strong focus on enabling teams

• Calm and structured in complex or fast-paced environments

• Pragmatic outcome-oriented and focused on delivering measurable value

• Comfortable working with both technical and business stakeholders

Additional Information :

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.

Remote Work :

No

Employment Type :

Full-time