IT Support Specialist I
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Job Location:
Monthly Salary:
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
**This position is fully on-site based out of our Headquarters in Tulsa OK**
Job Description:
Provides Tier 1 technology support for a domain environment via phone email remote access software and walk-ins. Gathers information for unresolved issues and escalates them to specialized groups.
Job Duties:
- Act as primary customer contact for incoming technical issues
- Gather required information and log into ticketing system
- Implement known solutions from Helpdesk Support Center
- Processes common workflows
- Escalate incidents beyond tier 1 support
Qualifications:
- Education: A Certification Preferred
- Experience: 1 years of relevant experience
- Familiarity with Autodesk products is a plus
- Required Skills: Technology Savvy Keyboarding Troubleshooting Customer Service
- Recommended Skills: Microsoft Office Proficiency Naturally Organized
Required Experience:
IC
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
About Company
With thousands of installations worldwide, Zeeco is the number one choice for combustion and environmental solutions, field services, aftermarket parts, and rental equipment.
