Food & Beverage Server (casual)

THE DUTIES AND RESPONSIBILITIES:

Operations:

• Setup operate maintain and remove food and beverage service areas maintaining cleanliness and organization throughout events to meet service standards.
• Provide food and beverage service across various formats including bar service in accordance with company policies and applicable regulatory requirements including Nova Scotia liquor control regulations.
• Maintain knowledge of food and beverage offerings to support accurate informed and positive guest experiences.
• Remain attentive to evolving event needs ensuring assigned work is completed promptly while being considerate of the event environment and sensitivities throughout the venue.
• Provide coverage as needed throughout events adapting to changing operational demands to ensure uninterrupted service.
• Welcome all guests with an open and friendly demeanor fostering positive relationships and addressing guest needs to enhance their experience.
• Respond to all guest requests with a service-first mindset and communicate any guest needs or changes to the appropriate leader in a timely manner.
• Collaborate with leadership to ensure all relevant information is available for effective decision-making and successful event delivery.
• Use and maintain equipment and tools safely adhering to operational standards reporting any issues or repair needs to the appropriate leader.
• Assist with the safe handling movement and organization of food and beverage materials and equipment to support operational efficiency.
• Support inventory management practices by monitoring supplies maintaining storage standards and following procedures to ensure product quality and availability
• Collaborate respectfully with team members to ensure smooth daily operations.
• Maintain professional conduct including reliability readiness to work and adherence to personal hygiene and grooming standards.
• Perform other duties as required.

Training & Development:

• Obtain and maintain all certifications required by the organization and applicable regulations to support operational readiness and compliance.
• Engage in learning opportunities to support ongoing development and adaptability to operational needs.
• Support continuous improvement by adopting new methods technologies and practices to enhance operational effectiveness.
• Contribute thoughtfully to team discussions training opportunities and departmental initiatives to support a collaborative and effective work environment.

Health & Safety:

• Adhere to all departmental standards guidelines and procedures to ensure the safety of oneself team members and guests.
• Report safety hazards near misses and incidents promptly taking appropriate action to address hazards when safe and actively participating in the investigation process.
• Wear use and ensure the appropriate use of Personal Protective Equipment (PPE) as required reporting any violations or damaged PPE within the team or onsite.

THE PROFESSIONAL REQUIREMENTS:

Education and Experience:

• Must meet the legal age requirement for serving alcohol in the province of Nova Scotia.
  • Serve Safe Certification is considered an asset.
• High school diploma or equivalent secondary school is considered an asset.
  • Basic math skills required.
• 1 years of experience in a customer service position is required.
  • Knowledge of Food and Beverage preparation service standards guest relations and etiquette are considered an asset.
  • POS (Point of Sale) experience is considered an asset.
• Demonstrated ability to communicate effectively in written and spoken English.

Events East Group is a special purpose government agency that manages and operates the Halifax Convention Centre and Scotiabank Centre. We are an impact-focused organization known for attracting and hosting the best events in the region generating economic impact and driving community vibrancy. We were created as part of a government partnership between the Province of Nova Scotia and Halifax Regional Municipality (HRM) and we work in collaboration with them to manage our business in a responsible and transparent manner.

MISSION: WE CONNECT THE WORLD TO NOVA SCOTIA BY CREATING MEMORABLE EVENT EXPERIENCES.

VISION: OUR PEOPLE AND OUR COMMUNITY MAKE US THE FAVOURED EVENT DESTINATION FOR OUR GUESTS.

THE PERKS AND BENEFITS:

• Employee and Family Assistance Program (EFAP) available through Telus Health
  • Discounts
  • Free counselling services
  • Resources available for personal life needs
• 13 paid holidays or Time in Lieu for working on the holiday
• Discounted transit bus pass through SmartTrip available (if pre-requirements are met)
• Discounted gym membership at Goodlife Fitness.

Please note:

This is a casual position. Hours are based on event schedules and operational requirements and may vary throughout the year. We encourage applicants to carefully review the expected shift availability outlined below and ensure they are available to work during both peak and slower periods before applying. Consistent weekly hours are not guaranteed year-round.

Expected Shift Availability:

January-March: Average of two (2) shifts per month

April-June: Average of two (2) shifts per week

July-September: Average of two (2) shifts per month

October-December: Average of two (2) shifts per week

Events East is committed to a workforce that is free of discrimination values diversity and is representative at all job levels of the people we serve. We encourage applications from qualified African Nova Scotians racially visible persons women in non-traditional positions persons with disabilities Indigenous persons and persons from the 2SLGBTQIA community. We encourage applicants to self-identify.

During the recruitment process applicants have the right to request an accommodation. Any applicant invited to participate in testing or an interview and who requires an accommodation should discuss their needs in confidence with the Recruiter when selected.

TO APPLY: Apply via Career Beacon.

APPLICATION DEADLINE: Applications will be reviewed as they are received until the position is filled.

We thank all applicants for their interest however only those selected for an interview will be contacted.

For further information please visit our website at