Sr Advisory Solution Consultant, Core Business Solutions

Role Overview

The Sr. Advisory Solution Consultant Core Business Solutions is an expert presales professional who combines deep domain expertise across Core Business workflows (for example HR Service Delivery Workplace Service Delivery Legal and Contract Operations Finance and Procurementrelated solutions) with advanced consultative selling skills.

This role is an expertlevel individual contributor where advancement is based on business need. The Sr. Advisory Solution Consultant is a lead contributor in the Solution Consulting organization a trusted advisor to customers and partners and a mentor to other Solution Consultants. This role works closely with Sales to build and execute account penetration strategies in a defined market vertical and maintains strong external networks with customers and technology partners to identify and shape market opportunities.

What You Get to Do in This Role

• Partner with Account Executives and broader account teams to develop and execute account penetration strategies for Core Business Solutions in a defined territory or vertical.
• Lead discovery sessions with customers to understand business objectives challenges and current processes across HR Workplace Legal Finance Procurement and supplier management operations and translate them into Core Business Solution opportunities.
• Design solution architectures and valuebased proposals on the Now Platform that align Core Business workflows to customer business outcomes including crossworkflow and crossplatform scenarios.
• Deliver compelling storydriven product demonstrations and presentations that articulate the vision value and differentiation of ServiceNow Core Business Solutions to both executive and technical audiences.
• Lead complex presales engagements including RFP responses proofofconcepts and workshops ensuring proposed solutions are feasible scalable and aligned with ServiceNow leading practices.
• Build and maintain strong longterm relationships with key customer stakeholders as a trusted advisor on Core Business transformation and the Now Platform.
• Develop and maintain relationships with Product Management and Development to provide field feedback influence roadmap and stay ahead on new capabilities across Core Business Solutions.
• Maintain an active external network with customers partners and industry communities to identify emerging trends shape ServiceNows point of view and uncover new market opportunities.
• Contribute to internal enablement reusable assets and best practices (e.g. demo scenarios discovery frameworks industry use cases) specific to Core Business Solutions.

Qualifications :

To be successful in this role you have:

• Extensive experience in a presales Solution Consulting or similar customerfacing role (e.g. solution consulting value engineering product management with heavy customer engagement) ideally in SaaS or enterprise software.
• Deep domain expertise in at least one Core Business area (for example HR Service Delivery Workplace/Facilities Legal and Contract Operations Finance operations Sourcing and Procurement or Supplier Lifecycle operations) with the ability to credibly engage with senior business stakeholders.
• Proven track record designing and presenting endtoend solutions that drive measurable business outcomes and value for customers.
• Strong consultative skills including discovery qualification objection handling and executive communication.
• Demonstrated ability to lead complex presales cycles collaboratively with Sales and crossfunctional teams.
• Experience mentoring or coaching other presales or technical team members and contributing to broader team success.
• Excellent presentation storytelling and demo skills with the ability to simplify complex concepts and tailor messages to different audiences.
• Ability to work in a fastpaced matrixed global environment and manage multiple priorities and opportunities in parallel.

Preferred Qualifications

• Experience with the ServiceNow platform and/or competing enterprise platforms in HR Workplace or other Core Business domains.
• Experience working with global or regional enterprise customers in insert target vertical(s) e.g. Financial Services Manufacturing Public Sector etc.
• Familiarity with best practices in employee experience shared services and crossfunctional service delivery across HR Finance and Procurement.
• Ability to communicate in English.

Success in This Role

Success as a Sr. Advisory Solution Consultant Core Business Solutions is measured by:

• Positive impact on pipeline creation and progression for Core Business opportunities.
• Win rate and deal quality for opportunities where you are engaged.
• Demonstrated mentorship and uplift of the broader Solution Consulting team.
• Customer and partner feedback on your credibility as a trusted advisor for Core Business transformation.
• Contribution to Core Business thought leadership internal assets and best practices.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time