Call Center Executive
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Job Location:
Dehiwala-Mount Lavinia - Sri Lanka
Monthly Salary:
Not Disclosed
Posted on:
11 days ago
Vacancies:
1 Vacancy
Job Summary
About the Company
Our client is the sole agent and distributor for LOréal and Matrix Professional products in Sri Lanka. The company is committed to delivering authentic high-quality professional beauty products while supporting salons nationwide through reliable distribution and industry expertise.
Job Overview
We are looking for a motivated and customer-oriented Junior Call Center Executive to support day-to-day customer communication and order coordination. This is a great opportunity for freshers who are looking to start their career in customer service.
Key Responsibilities
- Handle inbound and outbound calls from salon clients and customers
- Provide information on products availability and order updates
- Record and process customer orders accurately
- Coordinate with sales and delivery teams to ensure timely service
- Respond to customer inquiries via phone WhatsApp and email
- Follow up with customers and address basic concerns
- Maintain clear and professional communication at all times
Requirements
- Minimum qualification: GCE O/L or A/L
- Freshers are encouraged to apply
- Good communication skills in Sinhala and English (Tamil will be an added advantage)
- Basic computer knowledge (MS Office email data entry)
- Strong customer service attitude and a pleasant telephone manner
- Ability to work in a fast-paced environment
What We Offer
- Supportive and friendly working environment
- Opportunity to start your career with a leading professional beauty products distributor
- Training and hands-on experience in customer service operation
If you are interested please send your CV to
Key Skills
- Children Activity
- Feed
- ASP.NET
- Corporate Strategy
- Health And Safety Management
