GENERAL OVERVIEW:
This position is responsible for system-wide leadership of facility operations maintenance and energy strategy including energy management and building performance optimization operations and maintenance of facilities work order management accredidation standards management of human resources and budget management. It ensures consistency and compliance across a range of healthcare sites by developing and implementing strategies for an effective facilities management program.
ESSENTIAL RESPONSIBILITIES
Perform management responsibilities to include but are not limited to: involved in hiring and termination decisions coaching and development rewards and recognition performance management and staff productivity. Plan organize staff direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority. (20%)
Hospital Facilities Operations & Maintenance: Provides oversight of the operations of facilities infrastructure at AHNs hospital and non-hospital locations including operation of the building systems (HVAC electrical plumbing fire alarm etc.); on-demand and preventative maintenance programs; compliance with regulatory and accrediting agency requirements. (20%)
Facility Energy Optimization: Provides strategic direction and oversite to develop implement and continuously improve a system-wide building energy performance program including the establishment of goals timelines budgets staffing models and measures of performance; coordination with the planning design and construction department; development and management of an approach to centralized building automation and monitoring systems; selection and management of the staff necessary to meet program goals.(20%)
Building Information and Work Order System Management: Oversees the Facility Information Management team and work order management program to ensure the availability of accurate and up to date building information; maintain up to date record drawings for owned facilities; track building infrastructure assets in terms of age condition and replacement cycles; administer a work order management system using a Computerized Maintenance Management System (CMMS). (15%)
Accreditation Management: Oversees the centralized management of documentation required by regulatory and accrediting agencies including management of system-wide policies related to the proper maintenance and condition of healthcare facilities; ensuring compliance with agency requirements for inspection documentation and building management procedures. (15%)
Financial Management: Oversees the establishment and approval of annual operating budgets and monitors ongoing financial performance against those budgets. Budgets are overseen in matrixed relationship with supported organization. Assists in the identification and implementation of value improvement strategies related to building performance management and maintenance. (10%)
Other duties as assigned or requested.
QUALIFICATIONS:
Required
Bachelors degree in Engineering facility management business administration construction management or a similarly pertinent field of study or 7 years of relevant experience and/or education as determined by the company in lieu of bachelors degree.
7 years of experience with multi-site operational leadership in a healthcare setting
5 years of experience with Management of facility information management and building automation systems
5 years of experience with multi-site management of facility infrastructure including routine on-demand and preventative maintenance programs and teams
5 years of experience with Management or leadership role
OSHA 30 Hour within 6 months
ICRA 8 Hour within 6 months
Preferred
Masters degree in Engineering facility management business administration construction management or a similarly pertinent field of study
Certified Healthcare Facility Manager
Certified Facility Manager
SKILLS:
Excellent human resource management skills including understanding of union workforce issues 24/7 staff planning training programs and performance assessments.
Expert understanding of modern building infrastructure technologies including building automation systems energy optimization strategies and mechanical and electrical systems.
Deep familiarity with healthcare facility compliance standards and regulations including those of the PA Dept. of Health (DSI and DAAC) FGI Guidelines The Joint Commission etc.
Significant experience with computerized facility management and facility information management systems.
Demonstrated ability to develop value-adding management and building improvement strategies including development of business arguments for practical capital and operational investments.
Very good verbal and written communication skills
Strong critical thinking and problem solving skills especially relative to matters of facility design system resiliency logistics engineering etc.
Excellent financial management skills including project budgeting cost tracking forecasting etc.
Excellent customer service skills
Dependability and professionalism
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties responsibilities and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities employees may have access to covered information cardholder data or other confidential customer information that must be protected at all connection with this all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore it is every employees responsibility to comply with the companys Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws rules and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal state or local law.
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Required Experience:
Director