Thai & English Customer Support Bangkok

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profile Job Location:

Bangkok - Thailand

profile Monthly Salary: Not Disclosed
Posted on: 11 days ago
Vacancies: 1 Vacancy

Job Summary

RESPONSIBILITIES:

  • Manage the COOs daily schedule meetings reminders and overall administrative coordination.

  • Prepare documents reports meeting minutes and follow-up summaries.

  • Coordinate tasks and communication across Operations Finance HR and Tech teams.

  • Handle confidential and sensitive information with professionalism and discretion.

  • Receive and log technical issues from internal teams gathering clear and complete details.

  • Investigate reported issues by testing replicating problems collecting screenshots and summarizing findings.

  • Coordinate with third-party vendors and technical partners to report track and follow up on issues.

  • Monitor issue progress provide updates and support timely resolution.

  • Maintain accurate records of technical issues vendor communications and solutions.

  • Support COO-led initiatives small projects and operational tasks as assigned.

  • Assist with onboarding new tools or systems through basic testing and documentation.

  • Perform routine system checks and escalate irregularities when identified.

REQUIREMENTS:

  • Native or fluent in Thai and English (C1 level) with strong proficiency in both written and spoken communication.

  • Bachelors degree in any field.

  • Educational background or prior experience in the IT or financial industry.

  • Strong written and verbal English communication skills.

  • Proactive responsible and highly reliable with strong follow-up habits.

  • Fast learner with the ability to independently understand and adapt to new systems.

  • Basic technical troubleshooting skills are an advantage but not mandatory.

  • Strong organizational skills with the ability to multitask effectively.

  • Experience in administration coordination or technical support is a plus.

OFFER:

  • Competitive remuneration

  • Exposure to executive-level operations and decision-making.

  • Opportunity to develop cross-functional and technical coordination skills.

  • Dynamic role combining administrative operational and technical responsibilities.

  • Professional working environment with learning and growth opportunities.

RESPONSIBILITIES:Manage the COOs daily schedule meetings reminders and overall administrative coordination.Prepare documents reports meeting minutes and follow-up summaries.Coordinate tasks and communication across Operations Finance HR and Tech teams.Handle confidential and sensitive information wi...
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