Job Title: Performance Manager
Job Summary
We are looking for a Performance Manager to drive business results by defining KPIs managing SLAs and redesigning the Performance Management System (PMS). The role focuses on performance tracking continuous improvement and encouraging teams to go the extra mile.
Key Responsibilities
-
Define and monitor KPIs aligned with business goals
-
Manage and track SLAs to ensure service excellence
-
Redesign and improve the Performance Management System (PMS)
-
Analyze performance data and share actionable insights
-
Drive a high-performance and results-oriented culture
Requirements
-
Experience in performance management KPIs and SLAs
-
Strong analytical and reporting skills
-
Proactive result-driven mindset
-
Excellent communication and stakeholder management skills
Job Title: Performance Manager Job Summary We are looking for a Performance Manager to drive business results by defining KPIs managing SLAs and redesigning the Performance Management System (PMS). The role focuses on performance tracking continuous improvement and encouraging teams to go the extra ...
Job Title: Performance Manager
Job Summary
We are looking for a Performance Manager to drive business results by defining KPIs managing SLAs and redesigning the Performance Management System (PMS). The role focuses on performance tracking continuous improvement and encouraging teams to go the extra mile.
Key Responsibilities
-
Define and monitor KPIs aligned with business goals
-
Manage and track SLAs to ensure service excellence
-
Redesign and improve the Performance Management System (PMS)
-
Analyze performance data and share actionable insights
-
Drive a high-performance and results-oriented culture
Requirements
-
Experience in performance management KPIs and SLAs
-
Strong analytical and reporting skills
-
Proactive result-driven mindset
-
Excellent communication and stakeholder management skills
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