Automotive Warranty Claim Processor
Share
Job Location:
Mount Juliet, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
16 days ago
Vacancies:
1 Vacancy
Job Summary
Andrews Cadillac is seeking an experienced Warranty Claim Processor to join our Mt. Juliet service team. This position focuses primarily on warranty claim processing with service dispatching responsibilities as needed.
Andrews Transportation Group is a family-owned and operated organization committed to 100% customer satisfaction and team development. With locations in Brentwood and Mt. Juliet Tennessee we treat our employees and customers like family. Every team member plays a vital role in our success and we reward individuals who are motivated detail-oriented and passionate about the automotive industry.
Benefits
Medical Dental & Vision Insurance
Life Insurance
401(k)
Paid Training & Career Development
Paid Holidays
Employee Discounts on Products & Services
Work/Life Balance
Competitive Compensation: Base salary plus monthly commissions and quarterly bonus opportunity
Responsibilities
Process warranty claims accurately and in a timely manner
Maintain service records in compliance with company and factory standards
Verify factory and distributor claim requirements
Reconcile warranty receivables and promptly resubmit rejected claims
Follow up on outstanding warranty payments
Arrange ship and track warranty parts returns
Stay current on factory recalls bulletins and updates
Open and close repair orders
Ensure repair orders are properly documented including corrections and labor times
Review repair orders for completeness and accuracy before closing
Assist with service dispatching duties as needed
Perform other duties as assigned
Qualifications
Must be at least 18 years of age
GM warranty experience required
Reynolds & Reynolds experience preferred
Strong organizational and multitasking skills
Detail-oriented with excellent follow-through
Authorized to work in the United States
Ability to pass a pre-employment background check and drug screening
Valid Drivers License required
Service dispatching training provided for qualified candidates
Andrews Transportation Group is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating an inclusive environment for all employees regardless of race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Key Skills
- Loan Processing
- Typing
- Data Entry
- Customer Service
- Organizational skills
- Basic Math
- Computer Skills
- Fraud
- Microsoft Outlook
- 10 Key Calculator
- Fair Housing Regulations
- Food Processing
About Company
Andrews Transportation Group is an organization that focuses its efforts on 100% customer satisfaction and team development. We are a family-owned and operated ...
