Job Summary / Role Overview

• HSSs Global IT Function is committed to enabling our business to successfully utilize technology to attain company goals and execute on our vision of setting the technology standard in our industry. Our Global IT team plays a critical role in ensuring solutions development and delivery excellence and an engaging customer experience while demonstrating values of Sharing Knowledge Integrity Long-Term Thinking Performance Humility and Agility.

• The Global IT department is looking for a passionate inquisitive detail oriented and customer focused Senior Manager (Non ERP Applications) to join our growing team.

• The Senior Manager role manage an team consisting of internal and external resources. The role will work directly with business executives IS/IT leadership team to define long-term enterprise technology strategies and roadmap. The role reports to the Director Global ERP. The role will be based out of Mississauga Ontario and will require some to Europe and across sites in North America.

• The Senior Manager will be part of the ERP global project leadership team and work closely with Business Process Owners Business Analysts development team and IT Management to ensure the application support meets key success criteria.

Compensation: $150000-$170000

Benefits

• Health Insurance (includes Virtual Health and HCSA)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term Disability
• Short-term Disability
• RRSP Match
• Paid Vacation
• Floating Days
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Tuition reimbursement
• Service Awards
• Employee Perks & Discounts

Job Responsibilities

Application Strategy

• Develop a strategic roadmap for the Non ERP Applications that integrate with ERP; including a roadmap to consolidate the number platforms in use today
• Act as the systems advocate for the design and build of solutions that promote agility business capability operability and efficiency.
• Ensure effective cost management for each application and develop / manage budgets for application support & related activities.
• Manage the prioritization and mitigation of all risks related to the ongoing operation of the application and deployment of new changes

People Management & Leadership

• Lead and provide mentorship to the team to ensure they meet their operational and development goals.
• Continuously identify and close skills and knowledge gaps of team members
• Manage performance of direct reports. Set appropriate context and establish prescribed limits for subordinates including setting an effective framework of policies and procedures for the work in the team.
• Act as a mentor for team members by providing effective coaching to maximize performance promote accountability build shared knowledge and enhance the team environment.
• Build a high performance environment and implement a people strategy that attracts retains develops and motivates their team by foresting an inclusive work environment and using coaching mindset and behaviors; communicating vision/values/business strategy; and managing succession and development planning

Relationship Management

• Develop strong and successful relationships with key contacts at all levels of the organization including Business Operations Systems and Executives to ensure internal/external client and stakeholders needs are not only met but often exceeded.
• Coordinate with process owners to ensure efficiency effectiveness and consistency across all Programs Project and Release delivery processes.
• Facilitate information flow among business & IS/IT groups to gather/share information that will enhance Program Project and Release delivery capabilities.
• Act as the escalation point for issues relating to operational issues and supplier performance or deviations from original work estimates etc. Taking appropriate actions to resolve the issues

Project Management

• Manage projects in scope using combination of Waterfall and Agile methodologies
• Hire and lead internal and external project managers to deliver project in the domain roadmap

Solutions Architecture

• Define and drive solutions architecture principals software development life cycle and software development methodologies to keep in line with strategic enterprise systems technology plans to support current and anticipated business needs.
• Assess industry and technology solutions to establish optimum systems architecture supporting advancement of the company objectives
• Evaluate short-term or long-term priorities and develop actionable plans
• Collaborate with internal stakeholders clients solution vendors and end users to identify business requirements and translate these into technical specifications and systems architecture
• Leverage external industry knowledge standards and advances to further internal objectives

Qualifications

• Minimum 10 years relevant Functional/ Operational / Development Project Management experience.
• Project Management certification preferably PMI PMP.
• Minimum 5 years experience with some of these applications implementation operations experience Inspryus Concur OTM Tax Solution Maximo Advanced Planning Conexiom Tagtick Celonis Freight Module Bottomline Intelex
• Experienced on complex international projects
• Experienced with SDLC methodology running projects from Requirement Gathering Design Testing DocumentationTraining through Implementation and Post Live Support.
• University degree is required