VP, Operations

Who We Are

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 100000 single family rental homes under management and a market capitalization of close to $20 billion. We are a team of more than 1400 associates who come from all walks of life. We call different communities home but our shared values bind us together. Invitation Homes is a place where possibility lives.

The VP Operations is responsible for overall operational and financial aspects of their assigned market. Establish common goals to maximize revenue and bottom-line performance while providing exceptional services and response times to our associates vendors and residents relating to all inquiries. Responsible for implementing comprehensive programs initiatives and strategies throughout their assigned portfolio. All goals will be in accordance with the budget and company objectives.

What Youll Do

• Direct portfolio management to achieve company financial and business objectives

• Responsible for overall portfolio performance through review of marketing pricing financial strategies and maintenance/rehab related expenses

• Prepare and present market/asset reviews evaluating overall operational and financial results for the asset portfolio address issues and potential challenges that threaten portfolio performance and present solutions for enhancing value and improving financial returns to senior leadership

• Monitor and oversee the portfolios performance against budget and investment pro forma managing and monitoring cash flow making strategic recommendations on asset capitalization and preparing monthly and quarterly portfolio/performance reports

• Oversee and assist in preparing annual budgets business plans and forecasting throughout the year

• Oversee the implementation of revenue-enhancing and expense containment programs and initiatives for the portfolio

• Monitor resident turnover and satisfaction indicators and identify and act upon opportunities to drive operational excellence

• Oversee customer service function for associates vendors residents brokers and owners

• Direct oversight and training of resident satisfaction & retention

• Coach develop and promote associate development for advancement opportunities

• Facilitate regular meetings with management to promote effective communication and directives to attain company goals/initiatives

• Assist all area leaders as needed pertaining to all aspects of the business

• Effectively communicate enforce and comply with all Company policies and procedures applicable to local state and federal laws by monitoring and auditing compliance reviewing reports and date related to operational processes correcting violations or infractions and implementing measures and tools to prevent deficiencies

• Monitor regional cultural environment and promote a favorable work environment

Who Were Looking For

• Bachelors degree in business management finance or real estate strongly preferred

• Minimum four years of management experience within the real estate industry with understanding of real estate acquisitions rehabilitation/renovation asset management and property management

• Valid Drivers License and automobile insurance

• Real Estate License strongly preferred

• Proficiency of Yardi Voyager and Salesforce strongly preferred

• Market knowledge at a submarket level familiarity with local real estate law as it applies to purchasing contracts and leasing and understanding of Multiple Listing Service

• Comprehension of federal fair housing laws and any applicable local housing provisions

• Ability to read and comprehend financial statements such as profit and loss statements general ledgers budgets etc.

• Professional written and verbal communication skills and the ability to establish and build strategic relationships and effectively interact with diverse work groups

• Possess strong sense of urgency; ability to effectively manage multiple priorities and consistently meet deadlines

• Excellent customer service and interpersonal skills; ability to relate to others

• Strong leadership and organizational skills

• Ability to manage a team and successfully delegate

• Ability to conduct presentations or speak in public to large groups of people

• Ability to identify quantify and analyze deficiencies in order to propose policies or procedures

• Ability to make quick and effective decisions

• Ability to cope with and defuse situations involving angry or difficult people

• Ability to maintain confidentiality

• Ability to drive an automobile

Why Invitation Homes

We stand for flexibility opportunity and a home that people can make their own. Its as true for our associates as it is for our residents. Just like we help our residents live freer we liberate our associates careers too. Our associates know that at Invitation Homes goals matter potential is unlocked and careers thrive. Invitation Homes isnt just a work place it is a possibility place. Invitation Homes offers the below to each new associate:

• Competitive pay and an annual bonus program for all associates

• Generous paid time off plans including vacation accrual sick time volunteer time and standard and floating holidays

• 401k with matching company contributions

• Awesome work environment with casual dress

• Team events and gatherings

• Employee resource groups: Together with Women Asian Alliance Black Collective Juntos Gen Next and Open Invitation.

Invitation Homes truly is where possibility lives pour a new foundation here!

Salary Range

Compensation and Benefits

To attract and retain top talent were pleased to offer competitive compensation and benefits including:

• Annual bonus program

• Health dental vision and life insurance

• Long-term and short-term disability insurance

• Generous paid time off plans include vacation accrual sick time standard holidays and floating holidays

• 401(k) with company matching contributions

• Awesome work environment with casual dress

• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other factor protected by applicable federal state or local law. If you have a disability or special need that requires accommodation please contact us at .

To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.