Senior Engineer Founding Technician MSP
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Job Location:
Palm Coast, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
30 days ago
Vacancies:
1 Vacancy
Job Summary
As our Senior Engineer you will be the primary technical authority for early clients and play a role in how we deliver managed IT services. Early on the role is hands-on and broad. Over time it naturally evolves into technical leadership as we add clients and grow the team.
- Act as the primary escalation point across client environments
- Design implement and support SMB IT environments including:
- Microsoft 365
- Windows Server & Active Directory
- Networking firewalls and VPNs
- Backup recovery and security solutions
- Lead client onboarding migrations and infrastructure projects
- Work directly with business owners and end users to assess needs and recommend solutions
- Establish and document technical standards processes and best practices
- Select configure and optimize MSP tools (RMM PSA documentation)
- Help shape future team structure and mentor additional technicians as we grow
- Participate in limited reasonable on-call support (shared as the team expands)
This role is a strong fit if you:
- Have significant MSP experience supporting multiple SMB clients
- Are the person teams escalate to when issues span multiple systems
- Enjoy working without heavy bureaucracy
- Are comfortable being hands-on while thinking strategically
- Want to grow into a technical lead or management role
- Prefer ownership and trust over rigid job boundaries
- 5 years of IT experience with meaningful MSP experience
- Strong hands-on experience with:
- Windows and Linux servers virtualization (VMware Hyper-V) and cloud platforms (Azure AWS)
- Networking protocols firewalls VPNs and cybersecurity best practices
- Monitoring tools such as SolarWinds Auvik or similar
- RMM tools (e.g. NinjaRMM) and ticketing systems (Autotask PSA ServiceNow Zendesk)
- Documentation platforms (Hudu IT Glue SharePoint) and process standardization
- Proven ability to troubleshoot complex issues and manage IT projects end-to-end
- Excellent communication skills and a strong customer service mindset
- Adaptable collaborative and comfortable in a fast-growing environment
- Certifications are a plus but real-world MSP experience matters most
- Competitive salary based on experience
- Comprehensive health insurance plans
- Generous paid time off and holiday schedule
- Performance-based incentives as the business grows
- Clear path to increased responsibility and leadership
- Support for professional development and certifications
This is not a role where you stay in your lane. Its a chance to:
- Be trusted as the technical authority
- Influence decisions from the start
- Build something durable and well-run
- Grow with the business rather than outgrow it
TeamLogic IT offers a dynamic supportive environment where your contributions are valued and your growth is encouraged. Youll work on diverse and challenging projects sharpen your technical skills and make a real impact on clients businesses. As part of a local office youll also benefit from collaboration and support across a broad North American network of technicians.
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
Required Experience:
Senior IC
Key Skills
- Computer Operation
- Computer Skills
- Generator Repair
- Military Experience
- Mechanical Knowledge
- Commercial Driving
- HVAC/R
- Ftp
- Schematics
- Maintenance
- Medical Imaging
- Troubleshooting
About Company
TeamLogic IT is a nationwide network of businesses that provide comprehensive computer-based services for managing information technology.
