Patient Consultant

Position Overview:

We are looking for a driven empathetic and performance-oriented Patient Consultant to join our mission-driven team at Batash Weight Loss the #1 provider of endoscopic weight loss procedures in the U.S.

In this role youll guide prospective patients through one of the most meaningful decisions of their lives: taking control of their health through non surgical weight loss procedures. Youll engage with qualified leads in-person by video phone text and email to evaluate their goals present our solutions and ultimately persuade them to secure their treatment.

This role comes with high earning potential. We offer a base salary of $55K and target an additional 60K in commission for a total compensation target of $115K annually.

About Batash:

At Batash we help patients lose weight through cutting-edge non-surgical procedures such as Endoscopic Sleeve Gastroplasty (ESG) and Intragastric Balloons. Our weight loss procedures positively transform patients mood energy and health.

With 5000 successful procedures performed and outcomes that often exceed 20% total body weight loss for our patients Batash is the countrys #1 leader in endoscopic weight loss. To help us transform more lives we are building a world-class patient consultant team to make it happen.

Why people love working at Batash:

• Earning potential: Highly competitive performance-based compensation

• Meaningful work: Help patients positively transform their lives and reclaim their confidence energy and health

• Autonomy & growth: Enjoy significant day-to-day autonomy with support from a high-performance team

• Industry leadership: Work in a world-leading outpatient practice offering best-in-class healthcare solutions available to patients from all walks of life

Key responsibilities include:

• Run a proactive best-in-class consultative sales process from initial outreach to deposit through in office and virtual consultations (video phone text and email)

• Engage and build trust and rapport with patients addressing questions and easing concerns

• Proactively schedule and hold follow-up calls to discuss financing confirm deposits or re-engage patients

• Provide helpful persuasive information and offer tailored solution to support & drive each patients decision-making process

• Collect deposits confirm procedure scheduling and support handling of financing and medical paperwork (over a 2-6 week period)

• Record detailed notes in the CRM to support seamless follow-up and patient care

• Collaborate with clinical and administrative teams to ensure smooth pre-procedure workflows

Qualifications:

• Fluent in English

• Able to easily manage 35 new leads per week and a book of up to 70-100 active prospective patients

• Comfortable and available to handle urgent calls and deposits during evening hours (up to 9 pm ET) and over the weekend

• Highly self-motivated organized and capable of working independently (e.g. holding calls with no support dealing with unexpected or challenging patient questions etc.)

• Consistently strive to deliver on & exceed targets even if it requires working beyond standard hours

• Strong attention to detail as details can be critical

Preferred:

• Fluent in Spanish

• 3-5 years experience in a sales or true customer-facing role (e.g. sales customer support flight attendant luxury retail sales hospitality sales automotive sales)