Specialty Pharmacy Outreach Liaison
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Insight Specialty Pharmacy
Insight Health Systems is a physician-led organization dedicated to advancing excellence in healthcare and strengthening community well-being. As part of Insights growing national footprint Insight Specialty Pharmacy supports patients across the country while remaining proudly headquartered in Michigan. We specialize in delivering high-touch patient-centered specialty pharmacy services that support complex and chronic conditions. Through close collaboration with physicians health systems manufacturers and payers we ensure patients receive timely access to therapy comprehensive clinical support and an exceptional care experience. Our operations are backed by advanced technology clinical expertise and a commitment to continuous improvement.
Position Overview:
We are seeking a driven and relationship-oriented Specialty Pharmacy Outreach Liaison to support national growth and strengthen partnerships across the healthcare continuum. This role is responsible for building and maintaining referral relationships with physicians clinics health systems and care teams to increase prescription referrals expand market presence and support sustainable revenue growth. The ideal candidate has experience in healthcare outreach specialty pharmacy provider relations or B2B healthcare sales and excels at navigating complex referral pathways and payer environments.
Compensation & Benefits:
Insight Health Systems is a physician-led organization dedicated to advancing excellence in healthcare and strengthening community well-being. As part of Insights growing national footprint Insight Specialty Pharmacy supports patients across the country while remaining proudly headquartered in Michigan. We specialize in delivering high-touch patient-centered specialty pharmacy services that support complex and chronic conditions. Through close collaboration with physicians health systems manufacturers and payers we ensure patients receive timely access to therapy comprehensive clinical support and an exceptional care experience. Our operations are backed by advanced technology clinical expertise and a commitment to continuous improvement.
Position Overview:
We are seeking a driven and relationship-oriented Specialty Pharmacy Outreach Liaison to support national growth and strengthen partnerships across the healthcare continuum. This role is responsible for building and maintaining referral relationships with physicians clinics health systems and care teams to increase prescription referrals expand market presence and support sustainable revenue growth. The ideal candidate has experience in healthcare outreach specialty pharmacy provider relations or B2B healthcare sales and excels at navigating complex referral pathways and payer environments.
Compensation & Benefits:
- Comprehensive medical dental and vision coverage
- Paid time off including vacation holidays and sick leave
- 401(k) with employer matching fully vested after 3 months of employment
- Company-provided short-term disability long-term disability and term life insurance. Additional voluntary benefits including Accident Critical Illness Hospital Indemnity and AD&D
Key Responsibilities:
- Develop and maintain a robust pipeline of referral opportunities through targeted B2B outreach cold calling networking and national and regional engagement
- Build and sustain trusted relationships with physicians advanced practice providers clinic staff care coordinators case managers and health system partners
- Execute consistent outreach to secure new prescription referrals and grow volume from existing accounts across multiple therapeutic areas
- Serve as a primary point of contact for referring providers ensuring responsive communication issue resolution and a high level of service
- Educate providers and staff on Insight Specialty Pharmacy services including prior authorization support financial assistance clinical programs and patient adherence initiatives
- Maintain detailed and accurate documentation of outreach activities referral trends and outcomes within Insights CRM
- Stay informed on specialty pharmacy services therapeutic offerings payer requirements and regulatory considerations impacting referrals
- Collaborate closely with pharmacy leadership clinical teams access teams and the Industry Relations Director to align outreach strategies and address market needs
- Prioritize key accounts identify growth opportunities and provide actionable insights and reporting to leadership
- Uphold Insights mission Patient Care Second to None in every provider and patient-facing interaction
Qualifications & Skills:
- Bachelors degree in Marketing Business Health Sciences or equivalent healthcare experience
- Minimum of two years of experience in healthcare sales provider outreach specialty pharmacy or business development (specialty pharmacy experience strongly preferred)
- Strong understanding of healthcare referral workflows specialty medications and payer-driven access processes
- Excellent written and verbal communication skills with the ability to educate influence and build long-term relationships
- Strong analytical presentation and problem-solving skills
- Highly organized with effective time-management and territory planning abilities
- Self-motivated and comfortable working independently in a fast-paced growth-oriented environment
- Demonstrated attention to detail and responsible stewardship of company resources
- Commitment to patient confidentiality HIPAA compliance and healthcare regulatory standards
- Strong interpersonal skills with the ability to collaborate cross-functionally with clinical operational and leadership teams
Expectations:
- Maintain consistent and reliable attendance
- Demonstrate initiative accountability and a continuous improvement mindset
- Contribute to a positive professional and performance-driven culture
- Represent Insight Specialty Pharmacy with professionalism and integrity in all outreach activities
Insight is an equal opportunity employer and values workplace diversity!
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
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