FOH Guest Relations
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Job Location:
Thabazimbi - South Africa
Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Kendrick Recruitment is recruiting on behalf of a horseback safari company for a Front of House / Guest Relations professional to join their lodge in the Waterberg. The lodge caters exclusively to international clients specialising in niche equestrian experiences and requires a personable and professional individual to ensure an exceptional guest experience.
Key Responsibilities:
Welcome assist and attend to international guests ensuring a personalised and memorable experience
Manage all front-of-house operations including reservations guest check-ins/check-outs and daily guest interactions
Act as the primary point of contact for guest enquiries requests and feedback
Coordinate with lodge staff guides and management to ensure smooth guest experiences
Assist with special events guest activities and any VIP requirements
Maintain high standards of service professionalism and attention to detail at all times
Key Requirements:
Previous experience in guest relations front-of-house or hospitality management preferably within a luxury lodge or safari environment
Excellent interpersonal communication and organisational skills
Ability to work independently and as part of a small dynamic team
Professional approachable and guest-focused approach
Experience with international clientele is highly advantageous
Flexibility and adaptability to work in a fast-paced high-standard environment
This is a unique opportunity for a skilled FOH / Guest Relations professional to join a luxury horseback safari lodge and contribute to providing exceptional experiences for an exclusive international clientele. Interested candidates are invited to submit their CV to apply for this role.
Required Skills:
experience
Company Industry
IT Services and IT Consulting
Key Skills
- CSS
- HTML5
- React
- Web Development
- JavaScript
- Postgresql
- IOS
- Public Speaking
About Company
Kendrick Recruitment (KR) specialises in finding top candidates for the Hospitality and Tourism Industries worldwide. We focus on providing a high level of personalised service tailored to each individual whether you are a client or candidate. We pride ourselves on listening and under ... View more
